While mimicking a human voice can lead to more emotionally engaging guest interactions, the stakes are higher for brands, ...

The coffee giant will give top executives up to $6 million in stock grants if the brand meets cost-reduction goals by the end ...

Kirk Tanner, who has led the company for about a year and a half, will resign from the chain to become president and CEO at ...

The new executives replace outgoing leaders who announced their departures shortly after Krispy Kreme ended its McDonald’s ...

The five employees alleged in a lawsuit that the business forced them to work unpaid hours, denied them breaks and more.

Food operators need to rise to the challenge of improving food safety and become leaders in public health, says Hal King, ...

Small coffee chains are looking to experiential coffee occasions to outcompete major chains, but they’re not abandoning menu ...

Chuck’s Arcade, open in 10 mall settings, offers new and old games meant to appeal to adults and features nostalgic decor ...

The charging party, a Pita Pit worker in Sioux Falls, South Dakota, was fired after asking to work from home to accommodate ...

The QSR added a new version of its Crispy Chicken Sliders to its menu — the first permanent addition since 2022 — that is ...