During the fierce congressional debates that led to the passage of the 2017 Tax Cuts and Jobs Act, advocates and opponents of the proposal agreed on one thing: The once-in-a-generation bill, under the ...
For almost two decades, the conventional wisdom has been that when the US Federal Reserve makes a surprise rate decision, the resulting moves in the stock market are driven by the projected equity ...
To encourage people to get vaccinated during the COVID-19 pandemic, some state and local governments worked with researchers to run “regret” lotteries, which were designed to induce feelings of regret ...
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Imagine a bustling retailer’s contact center on Black Friday, the kickoff to the holiday shopping season. With a limited number of customer-service agents and a deluge of incoming requests, the center ...