Exceptional customer experience in 2025 requires understanding customer needs, leveraging personalization, building trust, and addressing regional and industry-specific nuances.

Nintendo announced the Switch 2, launching in 2025, featuring improved hardware, backward compatibility, and exclusive games with upcoming events.

Xiaomi’s Redmi Note 14 Series launches January 20, featuring AI photography, enhanced durability, high performance, and long-lasting battery.

Dr. James Mwangi joins CFR’s Global Board of Advisors to provide insights on Africa’s role in international affairs.

Synthesia raises $180M in Series D funding, advancing AI video innovation, global expansion, and enterprise communication transformation.