Shoppers can’t stand when toothpaste, deodorant and other items are locked up behind glass display cabinets at stores.

Keeping products under lock and key dissuaded customers from purchasing them, Walgreens said in earnings call.

CEO Tim Wentworth admitted in a recent fiscal report call that combatting shoplifting by locking up items has led to customer ...

Walgreens argued the defendant, a family member of its founder, violated an agreement by starting Walgreen Health Solutions ...

WALGREENS CEO REVEALS ANTI-THEFT MEASURES OF LOCKING UP PRODUCTS HAD THE OPPOSITE EFFECT The lawsuit alleges the illegal prescription-filling began in August 2012, and has continued until now.

Retailers have been faced with increases in shoplifting and retail theft. But anti-theft prevention can hurt retail sales, ...

Timothy Wentworth, the CEO of Walgreens' parent company, Walgreens Boots Alliance, said during a recent earnings call that ...

The pharmacy chain started testing digitized refrigerator screens from a startup named Cooler Screens at select stores in ...

Walgreens’ plan to combat increasing theft by locking products up at their stores has hurt sales, the company’s CEO said in a ...

The CEO of Walgreens admits that locking up products to deter theft is irritating paying customers and is hurting sales. The ...

Walgreens and other retailers have had to combat so-called "retail shrink," or the loss of inventory from causes other than sales, Wentworth noted. The company took steps to secure more products ...

The CEO of Walgreens suggested that placing their products under lock and key may have actually backfired. "When you lock things up … you don't sell as many of them," he said. Walgreens’ plan ...